For community living teams

Community living HR software for round-the-clock care

Every overnight and weekend shift gets covered by someone whose CPI and med-administration certs are still current — the schedule checks before it assigns.

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Proof Live on Workzoom
36 buildings of round-the-clock care on one record
Silvera for SeniorsSenior-care non-profit · 400 employees · Calgary, AB

Someone has to be there overnight. Someone has to be there the holiday weekend. Their certification has to still be current. The schedule checks before it assigns.

4.5
G2 + Capterra (50 reviews)1
25+ Years in production2
100% In-house support, never farmed out14
$4per employee / month / suite3

The short answer

Workzoom Community Living HR software runs scheduling, timekeeping, and payroll for round-the-clock care operations across Canada, and tracks credential expiry, including CPI, medication administration, and vulnerable-sector checks, with alerts before a qualification lapses. Silvera for Seniors, a Calgary senior-care non-profit, runs HR, payroll, timekeeping, and scheduling for 400 employees across 36 buildings on Workzoom. Pricing starts at $4 per employee per month per suite.

Live on Workzoom right now. North America and the Caribbean.

How Workzoom helps

What does community living HR software cover?

Scheduling

Every home covered. Every shift filled.

Schedule staff across group homes and programs with qualification-based assignment. Multi-site casual pool fills vacancies from qualified workers. Coverage gap alerts fire before shifts become understaffed.

  • Multi-site group home scheduling
  • Qualification-based assignment
  • Multi-site casual pool scheduling
  • Coverage gap alerts before publish
Workzoom scheduling dashboard with master schedules and shift batches for community living teams
Compliance

Every credential current. Every audit ready.

Track DSP certifications, medication administration training, and first aid with automatic renewal alerts and auto-reissue on expiry. Funding-source payroll allocation with reporting and exports.

  • DSP certification tracking with expiry alerts
  • Auto-reissue training on expiry
  • Medication administration credential tracking
  • Funding-source payroll allocation
Workzoom certified-employees dashboard with credential tracking for community living teams
Onboarding

Offer letter to floor-ready in five days.

DSP onboarding turns an offer letter into a credentialed, trained, scheduled worker in five business days. Required courses auto-assign by program including CPI, medication administration, and vulnerable sector checks. Policy acknowledgements track per home, and the new hire shows up on a schedule the day their clearances land.

  • 5-day DSP offer-to-floor pipeline
  • Auto-assigned CPI, medication, VSC training
  • Per-home policy acknowledgement tracking
  • New-hire appears on schedule day-of-clearance
Workzoom DSP onboarding pipeline showing offer letter to scheduled-shift workflow for community living staff

Modules

What gets used every day.The modules community living teams reach for most.

Scheduling

Multi-site group home scheduling with casual pool

Personnel

DSP credential tracking with expiry alerts

Learning

Mandatory training with auto-reissue on expiry

Pay Processing

Funding-source payroll allocation

Financial

Audit-ready journal extraction by funding source

Safety

Incident tracking and corrective action management

How it works

One connected record.How community living HR software runs on it.

01
Group home ratio compliance is proactive, not reactive
Each group home is configured with resident count and required staffing ratios per shift in Workzoom. When a scheduled shift falls below the configured minimum, the system flags the gap before the shift starts, not after. Supervisors receive alerts and can act on coverage the day before rather than scrambling at 6 AM.
02
DSP credentials gate every shift assignment
CPI training, medication administration certification, and vulnerable sector check status are tracked in the same system that builds the schedule. No DSP can be placed on a shift alone until every required credential is cleared, and the onboarding workflow completes all credential verification digitally before day one.
03
Network-wide shift coverage visible in one dashboard
Scheduling coordinators see all group homes and their shift coverage status in a single view. Shift gaps across the network are visible at a glance, and DSPs can be scheduled across multiple homes based on their credentials and availability without cross-referencing separate location schedules.
36
buildings of round-the-clock care Silvera for Seniors runs on one Workzoom record
4.5
out of 5 across G2 and Capterra from verified HR teams in community living and developmental services
Live walkthrough

See Workzoom in 30 minutes.

Real product, real questions, no slides. Starts at $4 per employee per month, CAD or USD, with $0 setup fees.

No commitment 30 minutes
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How Workzoom compares

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Questions from community living teams

How Workzoom handles the specific HR, payroll, and workforce realities of community living operations.

Each group home is configured in Workzoom with its resident count and required staffing ratios per shift. When a scheduled shift falls below the configured minimum, the platform flags the gap before the shift starts, not after, so supervisors are alerted and can act on coverage the day before rather than the morning of. This keeps ratio compliance proactive across the network. This developmental services HR software enforces configurable staffing ratios at the schedule layer. Workzoom serves community living organizations of 50 or more employees running group home networks.
Yes. Each credential type is configured in Workzoom with its certification body, renewal period, and expiry rules. Alerts go to the DSP and their supervisor at 90, 60, and 30 days, and scheduling can be restricted for employees with expired credentials. CPI training, medication administration, first aid, and behavioural support each renew on different cycles, and the platform tracks all of them per home. This disability services scheduling software gates shifts on credential status. Workzoom serves community living organizations of 50 or more employees.
Digital onboarding packages are sent immediately after offer acceptance in Workzoom, with vulnerable sector check tracking, mandatory training completion, and benefits enrollment all in a single workflow the employee completes before day one. Returning DSPs who left and came back are reactivated with their prior records intact, and a casual pool activates on vacancy to hold shift coverage. This community living payroll software credentials the next hire fast through chronic turnover. Workzoom serves developmental services organizations of 50 or more employees across Ontario.
Yes. Workzoom includes incident documentation workflows that capture the required fields for Ministry reporting. Incidents are linked to both the employee record and the group home, and reports are generated in the format configured for Ministry submission. This keeps incident reporting consistent and audit-ready across every home, with funding-source payroll allocation backing the labour cost detail. This developmental services HR software supports configurable staffing-ratio reporting and incident documentation. Workzoom serves community living organizations of 50 or more employees.
Yes. Union and non-union staff are configured in Workzoom with separate pay rules, benefit entitlements, and scheduling parameters. All DSPs appear in the same HR and scheduling view, with reports filterable by employment type for funding and Ministry reviews. Both classifications process together in one payroll cycle without any manual separation. This community living workforce management software keeps unionized and non-unionized DSPs on one platform. Workzoom serves developmental services organizations of 50 or more employees managing mixed-classification staff across group homes.
Yes. Scheduling coordinators in Workzoom see all group homes and their shift coverage status in a single dashboard, so gaps across the network are visible at a glance. Employees can be scheduled across multiple homes based on their credentials and availability, with home-specific credential requirements applied automatically. No DSP is placed in a home they are not certified for. This disability services scheduling software keeps network-wide coverage in one view. Workzoom serves community living organizations of 50 or more employees across multiple group homes.

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Workzoom works with organizations of 50 or more employees. See our minimums.

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