WCAG 2.1 AA · Accessibility program
Built to WCAG 2.1 AA.
Workzoom is committed to making our product and public website usable for every employee, manager, and administrator, including people who rely on assistive technology.
Workzoom accessibility commitment.
Workzoom builds software that an entire organization uses every day. Employees check pay stubs. Managers approve timesheets. Administrators run payroll. If any of those people cannot use the product, the product is not finished. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across both our application and this marketing website, and we treat accessibility as part of quality, not a separate initiative. Accessibility work is included at no extra cost in every Workzoom subscription.
Workzoom is designed, tested, and supported from Toronto, Ontario, and adheres to AODA/ADA accessibility requirements.
Standards we follow
Workzoom aligns our accessibility program with the standards that apply to the regions we serve:
- WCAG 2.1 Level AA. The global baseline for accessible digital products, published by the World Wide Web Consortium.
- Accessibility for Ontarians with Disabilities Act (AODA). Workzoom is headquartered in Ontario and we build to the AODA Information and Communications Standards that apply to our organization size, using WCAG 2.1 AA as our benchmark. See our Canada page for Canadian-specific capabilities.
- Americans with Disabilities Act (ADA) Title III. Workzoom customers in the United States rely on WCAG 2.1 AA as the practical ADA compliance benchmark for web applications, which is the standard we apply.
- Caribbean accessibility. Workzoom applies WCAG 2.1 AA as its baseline across all markets, including the Bahamas customers covered by the Persons with Disabilities (Equal Opportunities) Act. Bahamian customers can discuss accessibility requirements directly with us during procurement.
Accessibility features inside Workzoom
The following accessibility features are built into the Workzoom platform and this website across every suite: HR, Payroll, Workforce, and Talent.
Keyboard navigation
Every interactive element in Workzoom can be reached and operated using a keyboard. Focus order follows the visible layout, dropdown menus, date pickers, and modal dialogs support full keyboard control, and focus is returned to the trigger element when a modal closes.
Visible focus states
Every focusable control has a visible focus indicator that meets WCAG 2.1 contrast requirements. We do not remove default focus outlines without providing a stronger custom replacement.
Screen reader support
Workzoom uses semantic HTML and ARIA where needed so that screen readers including JAWS, NVDA, VoiceOver, and TalkBack can announce page structure, form fields, error messages, and status updates. Form labels are explicitly associated with their controls, error messages are announced, and icon-only buttons include accessible names.
Color contrast
Body text on Workzoom pages meets or exceeds the 4.5:1 contrast ratio required for WCAG 2.1 AA. Large headings and UI components meet the 3:1 ratio. We do not rely on color alone to convey meaning: status indicators, required fields, and validation errors always include text or iconography in addition to color.
Text scaling and zoom
Workzoom pages remain usable when text is scaled up to 200% in the browser. Layouts reflow without horizontal scrolling at a 320 pixel viewport width, and no content is lost at higher zoom levels.
Reduced motion
Workzoom respects the prefers-reduced-motion system setting. When a user has reduced motion enabled at the operating system level, animated transitions and parallax effects are minimized or removed across the marketing website and the product interface.
Language and bilingual support
Workzoom employee and manager self-service is available in English and French, and language is declared correctly in the page markup so assistive technology can pronounce content in the right voice.
Known limitations
Despite the measures above, some parts of Workzoom may not fully conform to WCAG 2.1 AA:
- Some legacy reports and downloadable PDF exports were generated before the current accessibility standard and may not be fully tagged for screen readers. If you need an accessible version, contact us and we will provide an alternative format.
- Third-party embedded content, including some payroll tax authority integrations and optional marketplace integrations, are maintained by external providers and may not conform to the same standard.
- Older browsers without modern accessibility APIs may not expose every feature correctly. We support the current and previous major version of Chrome, Firefox, Safari, and Edge.
Where a specific page or feature falls short, we will provide the information or functionality through an alternative channel on request.
How we test Workzoom accessibility
We use a combination of automated tooling and manual review to catch accessibility issues before and after release:
- Automated scanning of workzoom.com using axe-core and Lighthouse accessibility audits.
- Color and contrast audits at the design token level, so that fixes applied once propagate across the marketing website.
Report an accessibility issue
If you encounter an accessibility barrier anywhere in Workzoom or on this website, please tell us. We treat accessibility reports as functional bugs, not as feedback to be queued indefinitely.
Email: info@workzoom.com with the subject line "Accessibility".
Phone: 1-800-671-3843
Response time: Workzoom treats accessibility reports as functional bugs and prioritizes them accordingly. If you need a specific piece of information in an alternative format, we will provide it while the underlying fix is in flight.
When reporting, please include: the page URL or product screen, the assistive technology or browser you were using, and a short description of what went wrong.
Formal accessibility conformance documentation
Undergoing procurement, RFPs, or a public-sector compliance review? Contact us at info@workzoom.com to discuss accessibility conformance documentation for your requirements.