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support@workzoom.com · 1-866-378-3098
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Support is included with every subscription. No tickets to buy, no hourly charges. Submit cases directly inside Workzoom, or call your dedicated coach.
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Need clarity on a feature or process? Submit a question in Workzoom, specify the product area (HR, Payroll, Workforce, Talent), and your coach will follow up by phone or in-platform.
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Something not working as expected? Submit a case with severity from Minor to Critical. Cases are prioritized by operational impact, not submission order. Confirmed bugs are covered by your SLA.
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Have an idea to improve Workzoom? Submit a suggestion directly in the platform. Product enhancements are ranked and prioritized based on feedback from all customers.
Every case update triggers automatic email notifications. Track responses, reference past resolutions, and run reports by product area, calendar, or communication timeline. The same team that helped you go live is the team you call when you need help.
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