Children's aid society HR software, built around CUPE and credential tracking

Workzoom Pay Processing configures CUPE child welfare local collective agreement terms including pay grid steps, reclassification rules, layoff and recall provisions, and premium pay for after-hours and on-call coverage. Step progressions apply automatically based on service date with no manual recalculation. Supervisors see grievance-relevant pay history on the employee record without exporting to a spreadsheet. Five Ontario children's aid societies including Toronto Catholic CAS, CAS Thunder Bay, Sarnia Lambton CAS, Huron-Perth CAS, and Oxford County CAS run this configuration on Workzoom. The same overtime engine handles BCGEU, AUPE, and HSAA agreements for non-Ontario CASes and Indigenous CWAs.

Yes. Workzoom Learning holds OCSWSSW registration (Ontario College of Social Workers and Social Service Workers) on the employee record with hard expiry dates. The platform sends renewal alerts to both the caseworker and the supervisor at 90, 60, and 30 days. The same configuration tracks BCCSW registration in British Columbia, ACSW in Alberta, and OTSTCFQ (Ordre des travailleurs sociaux et thérapeutes conjugaux et familiaux du Québec) registration in Quebec. Mandatory training currency under OACAS Quality Standards (including Authorized Person Training and Differential Response cycles) is tracked on the same record with expiry alerts.

Workzoom Recruiting and Onboarding turn caseworker hiring into a single connected workflow rather than the legacy folder of forms. New caseworkers complete digital onboarding in under 30 minutes including police record check verification, vulnerable sector screening, OCSWSSW registration capture, OACAS-mandated training enrolment, and CUPE step-and-grade assignment. The new caseworker flows directly into Scheduling and Payroll without manual handoff. Toronto Catholic Children's Aid Society and CAS Thunder Bay both run this workflow.

Yes. Workzoom Scheduling supports after-hours rotation, on-call coverage, premium pay for emergency call-outs, and the union-aware overtime rules in the CUPE child welfare local agreement. Workers see their on-call schedule on mobile and accept call-outs from any location. Supervisors approve premium pay from any device. The pay engine applies after-hours premiums, on-call differentials, and call-out minimums automatically. Crisis-response staffing under CYFSA Part V investigation timelines is supported as a first-class workflow.

Yes. Workzoom HR Administration models classified and non-classified employment terms on the same instance, with collective agreement coverage applied per employee group. Indigenous-program staff or staff working at designated Indigenous Children's Aid Societies under the CYFSA Indigenous provisions get culturally specific employment configurations including ceremony leave, on-the-land training, and Elder honoraria, all on the same connected record. A single CAS can run multiple employee groups without forcing separate tenants.

Workzoom's reporting layer surfaces workforce data for MCCSS accountability including headcount by role, vacancy rates by region, caseload coverage, training currency under OACAS Quality Standards, OCSWSSW registration status across the organization, and CUPE grievance-relevant pay history. Annual MCCSS service contract reporting, CYFSA Part V investigation staffing reports, and OACAS Quality Improvement Program data all draw from live workforce data rather than stitched exports. The same reporting layer supports MCFD reporting in BC under CFCSA, Children and Family Services reporting in Alberta, and DPJ regional reporting in Quebec.

Yes, as a platform capability. Workzoom's payroll, scheduling, and credential engines can be configured for Child, Family and Community Service Act (CFCSA) operational workflows including Ministry of Children and Family Development (MCFD) reporting, BCGEU and other collective agreement payroll, and BC College of Social Workers (BCCSW) credential tracking. BC-specific provincial deductions including the Employer Health Tax and WorkSafeBC are handled per employee location on the same engine that runs five Ontario children's aid societies. Delegated Aboriginal Agencies under CFCSA delegation provisions get culturally specific employment configurations on the same connected record. Workzoom does not currently have a named BC CAS customer; the BC capability extends from the Ontario CAS deployments.

Yes, as a platform capability. Workzoom can be configured for Child, Youth and Family Enhancement Act (CYFEA) workflows including Ministry of Children's Services reporting, AUPE and HSAA collective agreement payroll, and Alberta College of Social Workers (ACSW) registration tracking. Alberta-specific deductions including WCB-Alberta and Alberta provincial tax are handled per employee on the same engine that runs five Ontario children's aid societies. Workzoom does not currently have a named Alberta CAS or child intervention services customer; the Alberta capability extends from the Ontario CAS deployments and the broader Workzoom Canadian customer base.

Yes, as a platform capability. Workzoom processes Quebec payroll natively with French-language pay stubs, French-language employee self-service, QPIP, CNESST, QPP, and RL-1 generation. The platform can be configured for Directeur de la protection de la jeunesse (DPJ) regional reporting under the Loi sur la protection de la jeunesse, OTSTCFQ professional registration tracking, and CISSS / CIUSSS organizational structures. The Quebec payroll engine runs in production at Transport RDL, a 430-employee Quebec trucking and logistics operator running on Workzoom since 2022. Workzoom does not currently have a named Quebec child protection customer; the Quebec capability extends from Transport RDL and the broader Workzoom Quebec customer base.