For children's aid teams

Children's aid society HR software, built around CUPE and credential tracking

Bring employee records, payroll, and scheduling together for child welfare teams.

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Workzoom dashboard showing employee records and workforce information

caseworkers to support staff

4children's aid societies

A caseworker without a current registration can't carry a caseload. A caseload without a caseworker is a child unattended. Registration checked before the case is assigned.

4.5 stars on G2 + Capterra. 49 third-party reviews.1

26+ years in production. Since 2000.2

100% in-house support. Never farmed out.14

$4 per employee / month / suite.3

How it fits your team

Workzoom brings employee records, payroll, and scheduling together for child welfare agencies.

Pay scales and time rules depend on each organization’s configuration. Four Ontario children’s aid societies run on Workzoom: Toronto Catholic CAS (380 employees), Thunder Bay (150), Sarnia Lambton (105), and Huron-Perth (100).

Pricing starts at $4 per employee per month per suite.

Our clients

The teams that run their people on Workzoom.

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What does children's aid society HR software cover?

Training

OCSWSSW licensed. Always current.

OCSWSSW professional designation tracking and renewal with automatic assignment. Caseworker-specific job profiles with licensing requirements built into requisitions.

  • OCSWSSW professional designation tracking
  • Auto-reissue training on expiry
  • Caseworker-specific job profiles
  • Licensing requirements on requisitions
Workzoom certified-employees dashboard with credential tracking for children's aid teams
Onboarding

Caseworker onboarding in 5 days.

Streamlined caseworker onboarding with OCSWSSW licensing verification, mandatory training auto-assignment, and policy acknowledgement tracking.

  • 5-day caseworker onboarding
  • OCSWSSW licensing verification
  • Mandatory training auto-assignment
  • Policy acknowledgement tracking
Workzoom onboarding workflow with credential capture and direct flow into scheduling and payroll
Scheduling

After-hours rotation, on call without chaos.

Child welfare runs 24/7 on-call rotations for investigation and crisis response, plus daytime caseworker schedules tied to caseload limits. Workzoom builds the rotation, flags when the same worker is approaching ESA on-call thresholds, and routes call-ins through a casual pool when primary staff are unavailable. Manager approval lives in the platform, not in a group text.

  • 24/7 on-call rotation builder
  • ESA on-call threshold alerts
  • Casual pool call-in routing
  • In-platform manager approval flow
Workzoom scheduling dashboard for children's aid society after-hours and on-call caseworker rotations

The right tools for your team.

Explore the modules that support your people, pay, and daily work.

Learning

OCSWSSW professional designation tracking and renewal

Workzoom Learning dashboard showing an Employee Training History bar chart by person, a Certified Employees chart of certifications by department, and a Course Catalogue chart by course format.

Onboarding

Caseworker onboarding in 5 days

Scheduling

On-call and coverage scheduling with union rules

Pay Processing

Union-rule payroll calculations

Personnel

OCSWSSW license tracking per caseworker

Performance

OCSWSSW professional designation tied to reviews

How it works

Built for the way your team works.

01

Pay scales and time rules configured for your team

Workzoom supports pay scales and configured time rules. Automatic step progression depends on the compensation policy and accurate Job Seniority data. Review each agreement and its requirements with the Workzoom team.

02

Caseworker onboarding is a single workflow, not a paper trail across systems

A new caseworker can complete police record check verification, vulnerable sector screening, OCSWSSW registration capture, OACAS-mandated training enrolment, CUPE step-and-grade assignment, and direct flow into Scheduling and Payroll all in one connected workflow. Four Ontario CAS clients run this configuration. The same workflow extends to BCCSW, ACSW, or OTSTCFQ registration capture for non-Ontario agencies evaluating Workzoom.

03

Credential tracking and scheduling share one system, not two

Registered Social Worker registration with OCSWSSW (Ontario), BCCSW (BC), ACSW (Alberta), or OTSTCFQ (Quebec) lives on the employee record with hard expiry dates. The scheduling view flags an on-call assignment if a caseworker's registration has lapsed, so the lapse is caught at assignment time rather than later in the audit cycle.

4
Ontario children's aid societies running their workforce on Workzoom: Toronto Catholic CAS, CAS Thunder Bay, Sarnia Lambton CAS, Huron-Perth CAS
735
caseworkers, supervisors, and supporting staff across the four named Ontario CAS clients

See Workzoom in 30 minutes.

Real product, real questions, no slides. Starts at $4 per employee per month, CAD or USD, with no initial setup fees.

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Workzoom employee dashboard with tasks, profile and time off

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How Workzoom compares

Side by side with the platforms children's aid teams evaluate most.

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Questions from children's aid teams

Workzoom supports pay scales and configured time rules. Automatic step progression depends on the compensation policy and accurate Job Seniority data. Review each collective agreement and its requirements with the Workzoom team. Four Ontario children’s aid societies including Toronto Catholic CAS, CAS Thunder Bay, Sarnia Lambton CAS, and Huron-Perth CAS run Workzoom.
Yes. Workzoom Learning holds OCSWSSW registration (Ontario College of Social Workers and Social Service Workers) on the employee record with hard expiry dates. The platform sends renewal alerts to both the caseworker and the supervisor at 90, 60, and 30 days. The same configuration tracks BCCSW registration in British Columbia, ACSW in Alberta, and OTSTCFQ (Ordre des travailleurs sociaux et thérapeutes conjugaux et familiaux du Québec) registration in Quebec. Mandatory training currency under OACAS Quality Standards (including Authorized Person Training and Differential Response cycles) is tracked on the same record with expiry alerts.
Workzoom Recruiting and Onboarding turn caseworker hiring into a single connected workflow rather than the legacy folder of forms. New caseworkers complete digital onboarding, including police record check verification, vulnerable sector screening, OCSWSSW registration capture, OACAS-mandated training enrolment, and CUPE step-and-grade assignment. The new caseworker flows directly into Scheduling and Payroll without manual handoff. Toronto Catholic Children's Aid Society and CAS Thunder Bay both run this workflow.
Yes. Workzoom Scheduling supports after-hours rotation, on-call coverage, premium pay for emergency call-outs, and the union-aware overtime rules in the CUPE child welfare local agreement. Workers see their on-call schedule on mobile and accept call-outs from any location. Supervisors approve premium pay from any device. The pay engine applies after-hours premiums, on-call differentials, and call-out minimums automatically. Crisis-response staffing under CYFSA Part V investigation timelines is supported as a first-class workflow.
Yes. Workzoom HR Administration models classified and non-classified employment terms on the same instance, with collective agreement coverage applied per employee group. Indigenous-program staff or staff working at designated Indigenous Children's Aid Societies under the CYFSA Indigenous provisions get culturally specific employment configurations including ceremony leave, on-the-land training, and Elder honoraria, all on the same connected record. A single CAS can run multiple employee groups without forcing separate tenants.
Workzoom's reporting layer surfaces workforce data for MCCSS accountability including headcount by role, vacancy rates by region, caseload coverage, training currency under OACAS Quality Standards, OCSWSSW registration status across the organization, and CUPE grievance-relevant pay history. Annual MCCSS service contract reporting, CYFSA Part V investigation staffing reports, and OACAS Quality Improvement Program data all draw from live workforce data rather than stitched exports. The same reporting layer supports MCFD reporting in BC under CFCSA, Children and Family Services reporting in Alberta, and DPJ regional reporting in Quebec.
Yes, as a platform capability. Workzoom's payroll, scheduling, and credential engines can be configured for Child, Family and Community Service Act (CFCSA) operational workflows including Ministry of Children and Family Development (MCFD) reporting, BCGEU and other collective agreement payroll, and BC College of Social Workers (BCCSW) credential tracking. BC-specific provincial deductions including the Employer Health Tax and WorkSafeBC are handled per employee location on the same engine that runs four Ontario children's aid societies. Delegated Aboriginal Agencies under CFCSA delegation provisions get culturally specific employment configurations on the same connected record. Workzoom does not currently have a named BC CAS customer; the BC capability extends from the Ontario CAS deployments.
Yes, as a platform capability. Workzoom can be configured for Child, Youth and Family Enhancement Act (CYFEA) workflows including Ministry of Children's Services reporting, AUPE and HSAA collective agreement payroll, and Alberta College of Social Workers (ACSW) registration tracking. Alberta-specific deductions including WCB-Alberta and Alberta provincial tax are handled per employee on the same engine that runs four Ontario children's aid societies. Workzoom does not currently have a named Alberta CAS or child intervention services customer; the Alberta capability extends from the Ontario CAS deployments and the broader Workzoom Canadian customer base.
Yes, as a platform capability. Workzoom processes Quebec payroll natively with French-language pay stubs, French-language employee self-service, QPIP, CNESST, QPP, and RL-1 generation. The platform can be configured for Directeur de la protection de la jeunesse (DPJ) regional reporting under the Loi sur la protection de la jeunesse, OTSTCFQ professional registration tracking, and CISSS / CIUSSS organizational structures. The Quebec payroll engine runs in production at Transport RDL, a 430-employee Quebec trucking and logistics operator running on Workzoom since 2022. Workzoom does not currently have a named Quebec child protection customer; the Quebec capability extends from Transport RDL and the broader Workzoom Quebec customer base.
From the blog

Children's Aid HR and payroll resources

Compliance guides, workforce insights, and practical advice for children's aid employers.

HR Software for Children's Aid Societies: Compliance Before the First Home Visit HR

HR Software for Children's Aid Societies: Compliance Before the First Home Visit

 CUPE Payroll for Children's Aid Societies: Getting the Agreement Right Payroll

CUPE Payroll for Children's Aid Societies: Getting the Agreement Right

 College of Social Work Registration Tracking: Why a Spreadsheet Isn't Enough Compliance

College of Social Work Registration Tracking: Why a Spreadsheet Isn't Enough

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