Workzoom × The HR Horizon · Live webinar
Performance management that holds up.
A playbook for HR and business leaders.
Set clear expectations, keep useful records and handle performance conversations with confidence. A practical session for Caribbean employers.


Performance Management That Holds Up is a free live webinar on Tuesday November 24, 2026 at 11:00 AST (10:00 EST), hosted by Workzoom and led by Mellissa Lezama, Founder and CEO of The HR Horizon in Trinidad and Tobago.
Read the full answer
It covers how Caribbean employers build a performance record that stands up when a decision is challenged: what an employer is asked to produce, what belongs in the file and in what order, the review rhythm that produces it, and the smallest version that works for an owner-led firm with no HR department.
Register free through Microsoft Teams. The recording is published free on YouTube afterward.
The conversation
From clear expectations to a record you can rely on.
45 minutes with Mellissa, followed by your questions.
Set expectations you can measure
Write clear objectives and define ratings before the review begins.
Make check-ins part of the work
Build a record through regular feedback, so the annual review brings no surprises.
Keep the evidence that matters
Bring together objectives, notes, improvement plans and the employee’s response.
Handle challenges consistently
Understand the questions employers face when a performance decision is challenged.
Start small, even without an HR team
Use a practical process that fits an owner-led firm and supports development.