Workzoom vs Gusto: an honest look
We break down pricing, Canadian compliance, implementation complexity, and support when comparing Workzoom and Gusto. No vendor spin.
Which platform is right for your team?
Both platforms have their strengths. Here is where each one excels so you can find the right fit for your organization.
Choose Workzoom if…
- Canadian organizations or any team needing Canadian payroll
- Operations in the Caribbean (Bahamas payroll live, Jamaica and Trinidad HR/Workforce/Talent available)
- Organizations with 50-5,000 employees needing enterprise-grade features
- Teams needing shift scheduling and time and attendance
- Want talent management, performance, and learning in one platform
- Month-to-month contracts with $0 setup fees
Choose Gusto if…
- US small businesses with straightforward payroll needs
- Very small teams (under 20 employees) where simplicity is the priority
- US contractor-heavy workforces needing easy 1099 processing
- Organizations that only need US payroll and basic HR
- Teams that prioritize the easiest possible onboarding experience
How Workzoom and Gusto stack up
| Feature | Workzoom | Gusto | Notes |
|---|---|---|---|
| Core HR | |||
| Employee profiles | |||
| Document management | |||
| Onboarding workflows | Gusto onboarding is particularly smooth for small US teams | ||
| Org chart | Partial | ||
| Payroll | |||
| Canadian payroll | Gusto does not offer Canadian payroll | ||
| US payroll | Gusto strong for US small business payroll | ||
| Bahamas payroll | Workzoom advantage | ||
| Jamaica payroll | Partial | HR, Workforce, Talent available. Payroll not yet live. | |
| Trinidad payroll | Partial | HR, Workforce, Talent available. Payroll not yet live. | |
| US contractor payments (1099) | Gusto advantage for contractor-heavy teams | ||
| Multi-province Canadian compliance | Workzoom advantage | ||
| Union payroll support | Workzoom advantage | ||
| Workforce Management | |||
| Shift scheduling | Workzoom advantage | ||
| Time and attendance tracking | Partial | Gusto has basic time tracking | |
| Union-aware scheduling | Workzoom advantage | ||
| Talent Management | |||
| Performance management | Partial | Gusto has basic performance on higher plans | |
| Learning management | Workzoom advantage | ||
| Core HR | |||
| Recruiting and ATS | Workzoom advantage | ||
| Benefits | |||
| Benefits administration (US) | Gusto strong for US benefits | ||
| Reporting | |||
| Scales to 5,000 employees | Gusto is built for small business | ||
| Single database across HR, payroll, scheduling | Partial | Workzoom advantage | |
What you actually pay
Transparent pricing, no surprises
- Setup fees
- $0
- Contract
- Month-to-month, cancel anytime
- Training
- Included
- Support
- Included (phone, email, chat)
- Setup fees
- None disclosed
- Contract
- Monthly plans available
- Training
- Self-serve
- Support
- Chat and email, phone on higher plans
Common frustrations with Gusto
US-only, no Canadian payroll
Gusto does not process Canadian payroll. Any organization with Canadian employees needs a separate platform for CPP, EI, and provincial tax compliance.
No dedicated account rep
Gusto's support model is self-serve and chat-based. Organizations with complex payroll needs report difficulty getting timely, knowledgeable assistance.
Costs climb per employee
Gusto's base fee plus per-employee model means costs scale quickly. At 100+ employees, the total cost often exceeds platforms with flat per-employee pricing.
Switching from Gusto?
Discovery and data export
We export your Gusto employee records, pay history, year-to-date tax data, and leave balances. Canadian and international payroll requirements are scoped at this stage.
Configuration and parallel payroll
Workzoom is configured for your payroll and HR requirements. Both systems run in parallel for 1-2 pay periods so your team can validate accuracy before committing to cutover.
Go-Live and decommission
Once your team confirms Workzoom outputs, you cancel Gusto. We help plan the timing to minimize any overlap period and support your team through the transition.
Real reviews from real teams.
Automated the calculation of taxes and deductions. As long as we give them the information as to how the system is running, it goes in seamlessly.
Video TestimonialWe've gotten tremendous value streamlining and automating processes that were formerly manual for us such as our quarterly performance reviews.
G2Nothing spoke to each other. A lot of manual work and a lot of spreadsheets. There wasn't a lot of trust in how things were done because we had no real ways to track our data.
Video TestimonialNeed Canadian payroll?
Gusto doesn't do Canadian payroll. Workzoom does, plus scheduling and talent.
- No contracts
- Implementation included
- Month-to-month billing
