How Island Luck Eliminated Payroll Chaos: Bahamas NIB Automation for 850 Employees
The Bahamas' largest licensed gaming operator replaced disconnected spreadsheets and manual NIB calculations with Workzoom, running 8 payrolls per week across 60+ locations with facial recognition clocking built in.
The Bahamas' largest licensed gaming and lottery operator
Island Luck is the Bahamas' largest licensed gaming and lottery operator. Since receiving its license in 2009, the company has grown into a leader in entertainment, operating more than 60 locations and employing 850 people across the islands. Island Luck's operations span gaming houses, sports betting, and online lottery services.
As one of the largest private employers in the nation, it plays a major role in the Bahamian economy and is a familiar part of everyday life. The scale of the operation, running multiple companies with eight separate payroll cycles each week, eventually outgrew the tools in place and made a modern unified platform necessary.
What changed for Island Luck
From faster workflows to real-time analytics, the results span every part of the employee lifecycle across 60+ locations.
Faster, More Efficient Workflows
Workzoom takes care of the heavy lifting so tasks that used to take days are done in hours.
Automatic NIB and Deductions
NIB contributions and core deductions are handled automatically, with no manual calculations required each cycle.
Seamless Overtime and Holiday Rules
Overtime and holiday rules apply seamlessly across staffing groups, eliminating manual reconciliation after each pay period.
Smarter, Paperless Onboarding
Onboarding documents, including background checks and permits, are automatically stored. New hires complete everything online.
Real-Time HR Insights
HR now has real-time analytics and detailed reporting across 60+ worksites, replacing spreadsheet-based reporting with live data.
Accurate, On-Time Pay
Staff receive timely, accurate pay with self-service visibility into how their time connects to their pay, reducing payroll questions to HR.
Eight payrolls per week, no unified system, and manual NIB calculations at every step
Before Workzoom, HR and payroll operated through a patchwork of disconnected tools and manual steps. Employee data was scattered across multiple systems, time and attendance were tracked separately, and there was no unified payroll platform. The team relied on a separate time tracking tool, but since it was not connected to payroll, hours still had to be moved manually through spreadsheets for review and processing. Everyday tasks required logging into several platforms, slowing down workflows and increasing the chance of errors.
Limited HR staffing and reliance on manual processes slowed payroll completion and increased the risk of errors. Payroll required data from multiple systems, causing repeated delays, particularly in aligning timekeeping and pay data. Staff shortages meant balancing day-to-day HR operations with project work, compounding the challenge of maintaining accuracy across multiple payroll frequencies.
Payroll was the toughest part. With several companies under the Island Luck umbrella, HR processed eight payrolls every week, including weekly, bi-weekly, monthly, and bonus runs. Each cycle meant pulling hours from spreadsheets, calculating Bahamian NIB contributions by hand, and issuing pay stubs that could arrive late or with errors. Managers spent time reconciling schedules against what actually happened at the stores. Frustration grew for employees and stress mounted for HR.
Disconnected Systems
Time tracking, HR data, and payroll each lived in separate disconnected systems required manual data movement at every step.
8 Payrolls Per Week
Weekly, bi-weekly, monthly, and bonus runs across multiple Island Luck companies created constant manual calculation and reconciliation.
Manual NIB Calculations
Bahamian National Insurance Board contributions had to be calculated by hand each cycle, increasing error risk across 850 employees.
A careful evaluation built around compliance and operational fit
Island Luck began speaking with Workzoom in 2023 while evaluating options to modernize their HR and payroll. Given the size of their workforce and the importance of payroll accuracy, they wanted to take the time to choose carefully.
The evaluation process also considered local compliance factors such as Bahamian NIB regulations, employment law, and the ability to integrate operations across sister companies. For months they weighed different vendors, reviewed demonstrations, and measured each solution against the needs of their business. In 2024, Island Luck chose Workzoom. The decision reflected confidence not only in the system's ability to handle complex payrolls and HR workflows, but also in Workzoom's commitment to provide a long-term solution across 60+ locations.
2023
Island Luck begins evaluating modern HR and payroll platforms, initiating conversations with Workzoom about handling multi-company payroll and Bahamian NIB compliance.
Mid-2023 to Early 2024
Thorough vendor comparison across compliance capability, integration flexibility, and ability to support 60+ locations and multiple payroll frequencies.
2024
Island Luck chooses Workzoom as their partner, confident in the platform's ability to handle complex multi-company payroll and serve 850 employees reliably across the Bahamas.
A complete suite covering every part of the employee journey
Island Luck and Workzoom rolled out Personnel, Organization, and Benefits; Recruiting and Onboarding; Engagement; Scheduling, Timekeeping, and Time Off; and Payroll, phasing in modules over time to ensure stability before expanding further.
Each module was designed to phase in over time, starting with Payroll and Timekeeping, to ensure stability before expanding to other modules such as Recruiting, Onboarding, and Engagement.
80 Facial Recognition Clocks Across 60+ Sites
Workzoom introduced facial recognition clocks across all 60+ Island Luck locations, creating a fast and secure way for employees to record their hours. Island Luck and Workzoom collaborated to standardize photo capture and ensure accuracy across all devices, including establishing company-wide photo standards, re-syncing mismatched images, and improving lighting in low-visibility areas.
Automated Payroll with NIB Built In
Island Luck's eight payroll streams were built directly into Workzoom. Weekly, bi-weekly, monthly, and bonus runs are now managed end to end, with NIB rules applied automatically. Payroll staff no longer recalculate deductions or reconcile spreadsheets by hand. Parallel pay runs were used to validate results before the full transition.
Schedules Connected to Payroll
Managers now create and manage schedules directly in Workzoom, and employees clock against those schedules. Actual hours worked are automatically captured and sent to payroll, eliminating manual comparisons between Excel files and attendance logs at the end of every cycle.
Unified HR Data and Paperless Onboarding
Employee data that once lived in three systems now has a single home. Workzoom stores detailed personnel records including compensation, banking information, emergency contacts, and management structures. New hires complete tasks online, including background checks, police certificates, work permits, and government forms, and all documents are automatically stored.
We knew digitizing was necessary, but what mattered most was choosing a solution built for businesses like ours. Workzoom delivered the tools we needed, from payroll to facial recognition clocks, and worked with us to address challenges along the way. The platform aligned well with how Island Luck operates.
Tyler S.
Human Resources Specialist, Island Luck
Common questions
All payroll streams are managed end-to-end inside Workzoom, with Bahamas NIB calculated automatically. Parallel pay runs validate accuracy before finalization — eliminating the manual spreadsheet process that caused constant errors.
Workzoom automates NIB contributions for Bahamian employers, calculating compliance with each payroll run. Island Luck runs 8 weekly payrolls for 850 employees across 60+ gaming locations using Workzoom's built-in NIB compliance.
Workzoom 80 facial recognition clocks deployed across all 60+ Island Luck locations, capturing hours in real time and feeding directly into payroll — removing manual timesheets and eliminating buddy-punching.
850 employees across 60+ gaming locations throughout The Bahamas, with multiple employee groups processed through payroll every week.
Payroll, Timekeeping, Scheduling, Recruiting, Onboarding, HR Records, and Engagement — a complete HRIS built for high-volume, multi-location operations in The Bahamas.
See It In Action
Whether you're happy with your current setup, just exploring options, or ready for a change, let's talk. Plan a quick call to ask questions, see what's possible, and get a feel for how Workzoom fits your team.
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