Northern Sunrise County's Journey to Faster, Smarter Payroll
A seasonal municipal workforce of 90 to 140 employees. Payroll processed 40% faster. First run in under 3 months. Confidence restored.
A Municipality That Needed a System It Could Trust
Northern Sunrise County, a dynamic municipal organization with a team size fluctuating between 90 employees during the slower season and up to 140 during peak periods, faced persistent challenges in payroll and timekeeping. Despite a recent software transition from Diamond to Muniware, inefficiencies, errors, and a lack of trust in the system continued to disrupt operations and strain confidence in their processes. Seeking a solution, the county partnered with Workzoom, a platform trusted by local government organizations of all sizes. The result was a seamless transition and their fastest, most accurate payroll run yet.
What Was Holding Northern Sunrise Back
Repeated software transitions had left the team skeptical. They needed a system that was accurate, fast, and easy to trust from day one.
Eroded Trust from Prior Systems
A previous software transition from Diamond to Muniware left the team with lingering doubts about accuracy. Manual processes had led to errors that made staff question whether the numbers could be trusted.
Reliable Timekeeping Across Job Types
The county needed to accurately track employee hours across different job types and timesheet formats, a challenge that manual processes handled inconsistently.
Tight Implementation Timeline
Northern Sunrise County needed a seamless transition without disrupting ongoing payroll operations. Minimal downtime and fast time-to-value were not optional.
A Month-by-Month Partnership Built on Trust
Northern Sunrise County approached the adoption of a new payroll system with caution, shaped by their previous challenges. They engaged Workzoom, opting for a month-by-month partnership. This approach allowed the county to experience the payroll process improvements firsthand, ensuring Workzoom's solution met their high expectations before fully committing.
Accurate Timekeeping
Workzoom simplified attendance management for Northern Sunrise County, accurately tracking hours for all types of jobs and easily adapting to different job timesheets as needed. Supervisors could review and approve time with confidence.
Automated Payroll Processing
Payroll was fully automated, eliminating the issues of their previous system. Real-time updates, easy data validation, and last-minute corrections were seamlessly handled, allowing payroll to be processed faster and with greater confidence than ever before.
Comprehensive Go-Live
Northern Sunrise County went live with time off, timekeeping, payroll, and journal functionalities simultaneously, providing a comprehensive solution to address all their operational needs at once.
The Northern Sunrise County team experienced a faster and more accurate payroll process from the very first run, restoring confidence across the organization and simplifying day-to-day operations for everyone involved.
What Changed After Workzoom
40% Faster Payroll
The team processed their first payroll on January 15, less than 3 months after starting the project, the fastest and most accurate payroll the county had ever seen.
Increased Accuracy and Confidence
Workzoom's dependable system reduced errors and restored faith in the payroll process.
Improved Efficiency
Payroll adjustments and last-minute corrections that used to take hours can now be completed in minutes.
"Switching to Workzoom has made managing payroll and timekeeping so much easier. The system is straightforward and works really well. We were able to process our first payroll faster than we expected, and now we feel much more confident in how we're handling everything. It's been a big help."Carol Haney Payroll and Benefits Administrator, Northern Sunrise County
Common Questions
They chose a month-by-month partnership with Workzoom rather than a long-term contract commitment upfront. This let the team experience the improvements firsthand, validate the results against their previous system, and build confidence before fully committing. Workzoom supported this approach with a structured go-live plan that included validation steps at each stage.
Northern Sunrise County ran their first payroll on January 15, less than 3 months after the project started. Carol Haney, the Payroll and Benefits Administrator, described it as the fastest and most accurate payroll the county had ever seen.
Workzoom is well-suited for organizations with seasonal headcount changes. Northern Sunrise County's team fluctuates between 90 and 140 employees depending on the time of year. Workzoom accommodates this through flexible employee statuses, timekeeping configurations for different job types, and payroll processing that adjusts automatically as employee counts change.
The county went live with Time Off, Timekeeping, Payroll, and Journal functionalities all at once, providing a complete payroll and time management solution from day one.
Yes. Northern Sunrise County is a strong example of a smaller municipality successfully using Workzoom. The platform serves Canadian municipal governments ranging from smaller teams like Northern Sunrise (90 to 140 employees) to larger organizations like the County of Renfrew (900 employees) and County of Brant (740 employees).
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