Client Success Story

Cable Bahamas cut payroll from 5 days to 1.5, and gave HR their time back

70% Faster payroll. Processing time dropped from 5 days to just 1.5 days across 900 employees.

"Payroll runs seamlessly, and HR processes are no longer a tedious grind. It's simplified how we work, allowing us to focus more on our people."

Shanika Pinder
Shanika Pinder
Payroll Supervisor & HR Business Partner, Cable Bahamas
Cable Group of Companies, The Bahamas
Cable Group of Companies
Industry Telecommunications
Employees 900
Client since December 2021
Location Nassau, The Bahamas
Modules Used
HR Workforce Payroll Talent
About the Client

The Caribbean's telecommunications pioneer

Cable Bahamas is the Caribbean's largest telecom operator, connecting communities across Nassau and the Family Islands. A Workzoom client since December 2021, they run all four suites: HR, Workforce, Payroll, and Talent across a 900-person organization. Before Workzoom, payroll ran on manual spreadsheets cycling between HR and payroll, taking five or more days per cycle. Three payroll staff now manage the full operation.

Key results summary for Cable Bahamas with Workzoom
Cable Beach, Nassau, Bahamas
The Challenge

Opportunities for improvement across payroll, timekeeping, and data

Cable Bahamas maintained strong operational standards but identified opportunities for enhancement. Challenges included payroll processing requiring five days on average, manual timekeeping and leave management prone to errors, and onboarding lacking desired seamlessness. Fragmented employee data hindered insights, prompting the company to seek a unified solution that would streamline operations, improve accuracy, and enhance employee experience.

Slow Payroll Processing

Payroll took five or more days to complete, creating delays across the organization.

Manual Timekeeping

Leave management and time tracking were error-prone and required excessive manual oversight.

Fragmented Data

Employee information was scattered across systems, making reporting and compliance difficult.

Workzoom has truly stepped up our game. Payroll runs seamlessly, and HR processes are no longer a tedious grind. It's simplified how we work, allowing us to focus more on our people. It's been a complete game-changer for us.
Shanika Pinder, Cable Bahamas
Shanika Pinder Compensation and Payroll Supervisor, HR Business Partner, Cable Bahamas
The Solution

One platform, built to handle it all

Cable Bahamas partnered with Workzoom to transform HR and payroll operations. With three payroll professionals managing 900 employees, efficiency and accuracy proved critical. Workzoom's platform provided comprehensive tools for success.

Workzoom HR and payroll platform in use at Cable Bahamas

Automated Processes for Smooth Sailing

Payroll, scheduling, and leave management automation eliminated repetitive tasks, enabling HR teams to concentrate on strategic initiatives rather than administrative work.

Tools That Make Sense

Employees accessed an intuitive platform through any device to log hours, request time off, and update personal information. The interface required minimal training due to its simplicity.

Everything in One Place

Centralized employee information storage in a secure system ensured accurate, reliable record-keeping and eliminated scattered data concerns.

Moving to Workzoom was the right move. It allowed our dynamic report and payment structures the flexibility we needed at the right price too!
Patrick Fernander, Cable Bahamas
Patrick Fernander Director of Compensation, Benefits, and Accounts, Cable Bahamas
Smarter Payroll Processing

A three-step process built for Bahamian compliance

Workzoom's three-step payroll process ensures compliance with Bahamian regulations and simplifies operations.

Step 01

Processing Validation

Review critical payroll data including hours worked, overtime, and leave. The system automatically validates against Bahamian labor laws and National Insurance Contributions rates, ensuring accuracy from the start.

Workzoom payroll processing step 1 validation screen
Step 02

Audit and Finalize

Following validations, review a Pay Run Summary. Use Excel-based registers for detailed verification. Reactivate pay entries to make adjustments and employ the Recalculate feature to confirm changes before finalization.

Workzoom payroll audit and finalize screen
Step 03

Disbursement File and Pay Statements

Complete final verification of the EFT summary using Excel-based audit tools. Make last-minute adjustments and finalize the disbursement file to ensure accuracy before secure, compliant disbursement.

Workzoom disbursement file and pay statements screen
FAQ

Common questions

Payroll processing time dropped by 70%, from 5 days to just 1.5 days. A team of three payroll professionals now manages 900 employees across the Cable Group — with fewer errors and far less manual effort.

Manual timekeeping, fragmented employee data, slow payroll processing, and inconsistent onboarding made it difficult to manage 900 employees efficiently across the Cable Group of Companies.

NIB contributions are calculated and validated automatically within each payroll run, eliminating manual lookups and reducing the risk of compliance errors for Bahamian employers.

HR, Workforce, Payroll, and Talent — including timekeeping, scheduling, leave management, and employee self-service across the Cable Group of Companies.

Yes. Workzoom supports businesses across the Caribbean including The Bahamas, with full Bahamian NIB payroll compliance built in. Cable Bahamas and Island Luck are both long-term Workzoom clients.

See It In Action

See It In Action

Whether you're happy with your current setup, just exploring options, or ready for a change, let's talk. Plan a quick call to ask questions, see what's possible, and get a feel for how Workzoom fits your team.

Book a Demo