Cable Bahamas cut payroll from 5 days to 1.5, and gave HR their time back
The Caribbean's telecommunications pioneer
Cable Bahamas is the Caribbean's largest telecom operator, connecting communities across Nassau and the Family Islands. A Workzoom client since December 2021, they run all four suites: HR, Workforce, Payroll, and Talent across a 900-person organization. Before Workzoom, payroll ran on manual spreadsheets cycling between HR and payroll, taking five or more days per cycle. Three payroll staff now manage the full operation.
Opportunities for improvement across payroll, timekeeping, and data
Cable Bahamas maintained strong operational standards but identified opportunities for enhancement. Challenges included payroll processing requiring five days on average, manual timekeeping and leave management prone to errors, and onboarding lacking desired seamlessness. Fragmented employee data hindered insights, prompting the company to seek a unified solution that would streamline operations, improve accuracy, and enhance employee experience.
Slow Payroll Processing
Payroll took five or more days to complete, creating delays across the organization.
Manual Timekeeping
Leave management and time tracking were error-prone and required excessive manual oversight.
Fragmented Data
Employee information was scattered across systems, making reporting and compliance difficult.
Workzoom has truly stepped up our game. Payroll runs seamlessly, and HR processes are no longer a tedious grind. It's simplified how we work, allowing us to focus more on our people. It's been a complete game-changer for us.
One platform, built to handle it all
Cable Bahamas partnered with Workzoom to transform HR and payroll operations. With three payroll professionals managing 900 employees, efficiency and accuracy proved critical. Workzoom's platform provided comprehensive tools for success.
Automated Processes for Smooth Sailing
Payroll, scheduling, and leave management automation eliminated repetitive tasks, enabling HR teams to concentrate on strategic initiatives rather than administrative work.
Tools That Make Sense
Employees accessed an intuitive platform through any device to log hours, request time off, and update personal information. The interface required minimal training due to its simplicity.
Everything in One Place
Centralized employee information storage in a secure system ensured accurate, reliable record-keeping and eliminated scattered data concerns.
Moving to Workzoom was the right move. It allowed our dynamic report and payment structures the flexibility we needed at the right price too!
A three-step process built for Bahamian compliance
Workzoom's three-step payroll process ensures compliance with Bahamian regulations and simplifies operations.
Processing Validation
Review critical payroll data including hours worked, overtime, and leave. The system automatically validates against Bahamian labor laws and National Insurance Contributions rates, ensuring accuracy from the start.
Audit and Finalize
Following validations, review a Pay Run Summary. Use Excel-based registers for detailed verification. Reactivate pay entries to make adjustments and employ the Recalculate feature to confirm changes before finalization.
Disbursement File and Pay Statements
Complete final verification of the EFT summary using Excel-based audit tools. Make last-minute adjustments and finalize the disbursement file to ensure accuracy before secure, compliant disbursement.
Common questions
Payroll processing time dropped by 70%, from 5 days to just 1.5 days. A team of three payroll professionals now manages 900 employees across the Cable Group — with fewer errors and far less manual effort.
Manual timekeeping, fragmented employee data, slow payroll processing, and inconsistent onboarding made it difficult to manage 900 employees efficiently across the Cable Group of Companies.
NIB contributions are calculated and validated automatically within each payroll run, eliminating manual lookups and reducing the risk of compliance errors for Bahamian employers.
HR, Workforce, Payroll, and Talent — including timekeeping, scheduling, leave management, and employee self-service across the Cable Group of Companies.
Yes. Workzoom supports businesses across the Caribbean including The Bahamas, with full Bahamian NIB payroll compliance built in. Cable Bahamas and Island Luck are both long-term Workzoom clients.
See It In Action
Whether you're happy with your current setup, just exploring options, or ready for a change, let's talk. Plan a quick call to ask questions, see what's possible, and get a feel for how Workzoom fits your team.
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