24/7 group home coverage needs more than a shared calendar.
DSP scheduling across all your group homes, Ministry of Community and Social Services reporting, and digital onboarding for a high-turnover workforce, in one connected platform. Trusted by Community Living Cambridge, Middlesex Community Living, and CSJ Initiatives.
What changes when Community Living operations run on Workzoom
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Group home staffing is a 24/7 problem. Most HR systems work 9 to 5.
DSP turnover means constant onboarding backlog
Community living organizations see DSP turnover above 40% annually. Each new hire requires vulnerable sector checks, CPI training, medication administration certification, and WSIB orientation before they can work a shift alone. The onboarding backlog never clears.
Shift gaps across group homes are invisible until it is too late
Twelve group homes each have their own schedule. A shift gap at Birch House is not visible to the coordinator at Maple House. By the time the overnight gap is found, the options are overtime or a ministry ratio violation.
MCCSS compliance reports are built from spreadsheets
Ministry of Community and Social Services reporting requires staffing ratio documentation, incident logs, and headcount summaries. Pulling this from paper timesheets and separate incident logs takes days every quarter.
We were onboarding DSPs in a binder. Vulnerable sector check, CPI training, medication cert, all tracked in a paper file that lived in someone's desk drawer. A new hire could be scheduled before their checks were complete and no one would know. Now everything is in Workzoom. No one goes on shift until every credential is cleared.
One platform that connects scheduling, compliance, and payroll for Community Living.
Credential tracking with automated expiry alerts
Every employee's licenses, certifications, and mandatory training tracked in one place. 30, 60, and 90-day email alerts. Scheduling blocks past expiry so credentialed gaps never reach the floor.
Union-aware payroll
CUPE and non-union premiums apply automatically when payroll runs. No manual calculation.
24/7 shift scheduling
Full-time, part-time, casual, and agency staff in one scheduling view. No separate systems per employment type.
Time flows directly into payroll
No re-entry. Approved timesheets calculate union overtime, stat premiums, and shift differentials automatically. Every pay run is clean from the start. No export, no import, no reconciliation step.
Four suites. One system. $4 per employee per suite.
Start with what you need. Add suites as you grow. No implementation fees, no contracts.
Employee management for Community Living
- Employee profiles with credential tracking
- Document management and e-signature
- Union agreement configuration
- Digital onboarding workflows
Scheduling and time for Community Living
- Union-aware shift scheduling
- Credential-gated scheduling
- Overtime and stat holiday tracking
- Mobile clock-in for all staff
Payroll that knows your agreements
- Union and non-union pay rules
- T4 and ROE generation
- Direct deposit
- Multi-provincial payroll
Hire and develop your Community Living team
- Job posting and ATS
- Background check integration
- Performance reviews
- Training completion tracking
We were running three systems that did not talk to each other. Scheduling in one place, time in another, payroll in a third. Workzoom put it all together. Our managers spend their time on residents, not spreadsheets.
HR Director, Silvera for Seniors
Calgary, AB. 9 senior residences, 400 employees.
Configured for your group home network in 90 days.
Group home and credential configuration
Each group home is set up as its own scheduling unit with resident count, staffing ratio requirements, and shift structure. DSP credential types including CPI, medication admin, and vulnerable sector checks are configured with expiry rules.
Ministry reporting setup and payroll parallel run
MCCSS compliance report templates are built to your submission requirements. Payroll runs in parallel for 2 to 3 pay periods to validate union and non-union pay calculations before go-live.
Digital onboarding and go-live
DSP onboarding packages are configured for digital completion before the first shift. Supervisors and program managers get scheduling training. HR gets full platform access on day one.
$4 per employee per month per suite.
A 305-person community living organization using all four suites pays $4,880 per month. Ministry compliance reporting included. No setup fees. No contracts.
No setup fees. No contracts. Cancel anytime. Payroll covers Canada, US, Bahamas, Jamaica, Trinidad, and more.
Calculate your priceEverything Community Living teams ask before switching.
Each group home is configured with its resident count and required staffing ratios per shift. When a scheduled shift falls below the Ministry minimum, the system flags the gap before the shift starts, not after. Supervisors are alerted and can act on coverage the day before, not the morning of.
Yes. Each credential type is configured with its certification body, renewal period, and expiry rules. Alerts go to the DSP and their supervisor at 90, 60, and 30 days. Scheduling can be restricted for employees with expired credentials.
Digital onboarding packages are sent immediately after offer acceptance. Vulnerable sector check tracking, mandatory training completion, and benefits enrollment all happen in a single workflow the employee completes before day one. Returning DSPs who left and came back are reactivated with their prior records intact.
Workzoom includes incident documentation workflows that capture the required fields for Ministry reporting. Incidents are linked to the employee record and the group home, and reports are generated in the format required for MCCSS submission.
Yes. Union and non-union staff are configured with separate pay rules, benefit entitlements, and scheduling parameters. All appear in the same HR and scheduling view, with reports filterable by employment type.
Yes. Scheduling coordinators can see all group homes and their shift coverage status in a single dashboard. Gaps across the network are visible at a glance. Employees can be scheduled across multiple homes based on their credentials and availability.
See how Workzoom handles Community Living scheduling, payroll, and compliance in one place.
Book a 30-minute walkthrough. We will show you the scheduling view, a payroll run, and credential tracking for your specific team structure.