Fill every PSW shift before it becomes a Ministry finding.
PSW scheduling with built-in ratio compliance, credential tracking, and Ministry reporting in one connected platform. Trusted by Silvera for Seniors and senior care organizations across Alberta and Ontario.
What changes when Long-Term Care operations run on Workzoom
Rated 4.6/5 on G2 by HR teams in Long-Term Care
Recognized for ease of use, customer support, and all-in-one functionality by teams like yours.
Based on verified reviews on G2, Capterra, and Software Advice
PSW shortages are a staffing problem. Ministry findings are a systems problem.
Shift gaps appear the morning of, not the week before
PSW call-outs are managed by phone and text. Your DOC spends the first hour of every shift scrambling for coverage instead of overseeing care. Casual pool availability is tracked in someone's personal notebook.
Ministry compliance is calculated after the fact
Direct care hours per resident per day are calculated from paper timesheets after the pay period closes. By the time you know you missed the ratio, it is already a Ministry finding on your next inspection report.
PSW turnover means constant credential re-verification
Annual PSW turnover in Canadian LTC runs above 50%. Every new hire requires PSW certificate verification, vulnerable sector check, and mandatory training completion before their first shift, all tracked in separate files.
Before Workzoom, our schedulers were on the phone at 6 AM every day filling gaps. Now the system flags shortfalls three days out and offers shifts to the casual pool automatically. Our schedulers actually leave on time.
One platform that connects scheduling, compliance, and payroll for Long-Term Care.
Credential tracking with automated expiry alerts
Every employee's licenses, certifications, and mandatory training tracked in one place. 30, 60, and 90-day email alerts. Scheduling blocks past expiry so credentialed gaps never reach the floor.
Union-aware payroll
CUPE and non-union premiums apply automatically when payroll runs. No manual calculation.
24/7 shift scheduling
Full-time, part-time, casual, and agency staff in one scheduling view. No separate systems per employment type.
Time flows directly into payroll
No re-entry. Approved timesheets calculate union overtime, stat premiums, and shift differentials automatically. Every pay run is clean from the start. No export, no import, no reconciliation step.
Four suites. One system. $4 per employee per suite.
Start with what you need. Add suites as you grow. No implementation fees, no contracts.
Employee management for Long-Term Care
- Employee profiles with credential tracking
- Document management and e-signature
- Union agreement configuration
- Digital onboarding workflows
Scheduling and time for Long-Term Care
- Union-aware shift scheduling
- Credential-gated scheduling
- Overtime and stat holiday tracking
- Mobile clock-in for all staff
Payroll that knows your agreements
- Union and non-union pay rules
- T4 and ROE generation
- Direct deposit
- Multi-provincial payroll
Hire and develop your Long-Term Care team
- Job posting and ATS
- Background check integration
- Performance reviews
- Training completion tracking
We were running three systems that did not talk to each other. Scheduling in one place, time in another, payroll in a third. Workzoom put it all together. Our managers spend their time on residents, not spreadsheets.
HR Director, Silvera for Seniors
Calgary, AB. 9 senior residences, 400 employees.
Live in 90 days. Scheduling gaps visible from day one.
PSW roster and credential import
We import all employee records, credential data, and PSW certificates. Casual pool availability is configured. Union pay rules for CUPE or SEIU are mapped before go-live.
Ratio and compliance configuration
Ministry staffing ratio thresholds are configured by unit and shift. Real-time dashboards show direct care hours per resident per day as shifts are scheduled, not after the fact.
Parallel payroll and go-live
Payroll runs in parallel for 2 to 3 pay periods while your team validates every premium and union calculation. PSW managers get mobile training for shift offers and coverage notifications.
$4 per employee per month per suite.
A 400-person long-term care home using all four suites pays $6,400 per month. No setup fees. No contracts. Ministry compliance included.
No setup fees. No contracts. Cancel anytime. Payroll covers Canada, US, Bahamas, Jamaica, Trinidad, and more.
Calculate your priceEverything Long-Term Care teams ask before switching.
Workzoom tracks direct care hours per resident per day in real time as shifts are scheduled. When a unit is trending below the Ministry threshold, DOCs and schedulers are alerted before the shift gap becomes a compliance issue.
Yes. Every employee profile tracks credentials with configurable expiry windows. Workzoom alerts the employee and their manager at 90, 60, and 30 days. Scheduling can be blocked for employees with expired credentials.
Digital onboarding packages for PSWs are completed before the first day. Credential upload, vulnerable sector check tracking, and mandatory e-learning are all in one workflow. Most LTC clients complete PSW onboarding in under 48 hours from offer to first shift.
Union pay rules including shift premiums, overtime thresholds, vacation entitlements, and stat holiday pay are configured in Workzoom and applied automatically to every pay run. Agreement changes are applied system-wide when terms change.
Yes. Casual pool employees are available to be scheduled across any site in your organization. Their availability, credential status, and hours worked are visible to schedulers at every home.
Workzoom generates staffing ratio reports, direct care hours summaries by unit and time period, and credential compliance reports, the standard documentation requested during MOHLTC inspections.
See how Workzoom handles Long-Term Care scheduling, payroll, and compliance in one place.
Book a 30-minute walkthrough. We will show you the scheduling view, a payroll run, and credential tracking for your specific team structure.