Implementation that's actually included

The pace is entirely up to you. We work in focused sprints lasting 1 to 4 weeks, each designed to deliver a specific outcome. Many clients achieve their goals in just one sprint. Others need a few more depending on their size, scope, and how many modules they're implementing.

What helps speed things up: concentrated involvement from your team, familiarity with your own policies and processes, and clear objectives from the start. Your Workzoom Liaison will provide module questionnaires during planning that give you a realistic sense of the effort involved.

No. Implementation is included with every Workzoom subscription. That covers orientation, data migration, configuration support, a sandbox environment for testing, and training. There are no setup fees, no consulting charges, and no surprise invoices. Your only cost is the monthly subscription.

Not necessarily. We can work with what you have, even if your data lives in paper files, Excel, or a legacy system. One of the reasons people move to Workzoom is because their current data is fragmented or unreliable. That's okay. We'll show you how to validate and clean it up in Workzoom so you can move forward with confidence.

You provide a well-organized spreadsheet with your core information (names, roles, compensation, hire dates), and we handle the mapping and import. Most migrations involve up to two imports and are completed within days. For details on data formatting and what to include, see our personnel data load guide.

Every project starts the same way: sprint planning, self-guided orientation where you explore the system before making any decisions, and then your personnel data import into a sandbox environment.

From there, the path depends on what you're implementing. It follows three streams. Modules like Personnel, Organization, Engagement, and Learning are ready to use out of the box. Modules like Recruiting, Onboarding, and Performance let you select from defined options, with your Workzoom Liaison fine-tuning the configuration. More complex areas like Pay Processing, Benefits, and Timekeeping involve collaborative fitting sessions with a Workzoom Coach.

Everything happens in sprints. You always know what's next.

Payroll is the area where accuracy matters most, so we take it seriously. You'll import year-to-date amounts from your current system into Workzoom, run payroll in both systems side by side, and compare the outputs. This is called a parallel run. It confirms that Workzoom is calculating everything correctly before you cut over.

Typically one or two parallel runs are enough to fine-tune the configuration and confirm accuracy. If additional runs are needed, we'll discuss the potential impact on timelines and costs with you. The questionnaires you complete at the start of the project help identify exactly what needs to be validated.

Workzoom is cloud-based and runs in a browser, so there's nothing to install and no servers to manage. The key roles on your side are project leadership, a project manager, and business area experts who know your policies and processes. If you need specific integrations with accounting software or time clocking hardware, having someone from IT available for those conversations is helpful, but it's not a requirement for the core implementation.

Yes. Each suite (HR, Workforce, Payroll, Talent) is fully functional on its own. Many companies start with one or two suites and expand over time. Because everything connects to the same employee record, there's no migration or data re-entry when you add suites. Your pricing simply adjusts to reflect what you're using.

The most effective training happens naturally during implementation itself. You're hands-on with the system from day one, building familiarity and confidence as you go. By the time you're ready to go live, you already know the platform.

Beyond that, you get access to step-by-step guides, instructional videos, and in-app help and tooltips. Your Workzoom Liaison is your go-to resource for questions throughout the project. We also use a train-the-trainer approach so your internal champions can bring others up to speed. Where needed, your Liaison or Coach can provide additional training through online sessions tailored to specific roles or areas of the platform.

You're never on your own. Ongoing support is included with your subscription. You get access to a responsive support team, and your Liaison and Coach remain available for escalations, strategic planning, or additional training needs as they come up.

For significant platform releases, you can receive early access in a sandbox environment so your team can explore changes before they go live. We also provide clear release notes and highlight areas worth reviewing based on your specific configuration.

It varies based on what you're implementing and how fast you want to move. Your project manager can expect about 1 to 2 hours per week on average throughout the process. Business area experts (the people who know your leave policies, pay rules, and workflows) will be needed during specific fitting sessions relevant to their area.

We provide questionnaires for each module that take under 30 minutes to complete per business unit. They help your team prepare effectively and give you a realistic sense of the effort involved. You'll gain a clearer picture of the full commitment during the sprint planning and preparation phases.