Implementation

Go live in weeks, not months

Mid-Wilshire HCC went live in one month. Northern Sunrise County processed their first payroll in under three. Implementation, migration, training, and ongoing support are included. No setup fees. Ever.

No setup fees Same coach, start to finish Support included forever
Your implementation timeline
1
Week 1

Kickoff and data migration

We import your employee data, set up departments, and configure your org structure.

2
Weeks 2-4

Configure and test in sandbox

You build pay rules, policies, and workflows alongside your coach. Test everything with real data.

3
Weeks 5-8

Parallel run

Run Workzoom alongside your current systems. Compare results. Fix discrepancies before they matter.

4
Go live

Cut over with confidence

Your team is trained, your data is verified, and your coach stays with you after launch.

The difference

What you're used to vs. what we do

Typical vendor
Workzoom
Setup cost
$10K-$50K upfront
$0. Included in subscription.
Timeline
6-12 months
4-12 weeks
Your contact
Rotating support reps
Same coach, kickoff to forever
Testing
Limited UAT window
Full sandbox with your real data
Training
Extra cost, limited hours
Included. You configure alongside your coach.
Post go-live support
90-day warranty, then paid
Included forever. No expiry.
How it works

One coach. Your pace. No surprises.

Your Workzoom Liaison handles orientation and guided setup. Your Coach works with you on complex fitting. Both stay with you after go-live.

You configure, we coach

Your team builds pay rules, org structures, and workflows alongside a dedicated Workzoom Coach in focused sprints. Not watching a webinar. Actually building your system together. You're self-sufficient at go-live because you built it yourself.

Test with real data first

Your sandbox has your actual employee records, your pay rules, your policies. Run parallel payrolls. Catch discrepancies before they're anyone's problem. Go live only when the numbers match.

Support that never expires

The same team that helped you go live is the team you call when you add a new province, open a new location, or change your benefits plan. No ticket queues. No hourly charges. Just your coach picking up the phone.

Your path

Not everything needs heavy lifting

Your onboarding follows one of three streams depending on the module. Many are ready out of the box.

Stream 1

Self-adoption

Ready to go after orientation. Your Liaison walks you through it, then you're off and running.

Stream 2

Guided setup

Your Liaison works with you directly to configure each module. Quick sessions, straightforward choices.

Stream 3

Collaborative fitting

You work directly with a Coach in focused sprints. Joint sessions, real data, parallel runs until the numbers match.

Most clients implement across multiple streams simultaneously. Sprint planning keeps everything coordinated.
Real timelines

These teams already went live

Mid-Wilshire Health Care Center
Healthcare
"Workzoom completely transformed our payroll process in just one month. It's so easy to audit, validate, and make corrections, even at the last minute."
Paola Hidalgo Luquin Business Office Manager, Mid-Wilshire HCC
1 monthTo go live
7 hoursTotal training
~100Employees
Northern Sunrise County, Alberta
Municipal government
"Switching to Workzoom has made managing payroll and timekeeping so much easier. We were able to process our first payroll faster than we expected."
Carol Haney Payroll and Benefits Administrator, Northern Sunrise County
<3 monthsFirst payroll
40%Faster processing
90-140Employees
All included

$0 setup. Here's what that covers.

Everything other vendors charge $10K-$50K for is part of your Workzoom subscription.

Dedicated implementation coach

Same person from kickoff through go-live and beyond

Data migration

We import your employee records, pay history, and documents

Sandbox environment

Full testing environment with your real data

Parallel payroll runs

Run alongside your current system until the numbers match

Configuration and setup

Pay rules, policies, departments, org structure

Team training

Hands-on, not recorded webinars. Mid-Wilshire took 7 hours.

Ongoing support forever

No 90-day warranty. No ticket queues. No hourly fees.

All future updates

New features ship automatically. Sandbox access for major releases so you can test first.

See the implementation process firsthand

15 minutes. We'll walk through how your team would go live, with your actual timeline and requirements.

Get a Walkthrough

No setup fees. No contracts. Support included forever.

FAQ

Implementation questions

How long does implementation actually take?

It depends on scope. Mid-Wilshire HCC (100 employees) went live in one month with 7 hours of training. Northern Sunrise County processed their first payroll in under 3 months. County of Renfrew (900 employees) onboarded 32 people in 3 months with zero paper. Typical range is 4 to 12 weeks.

What does "no setup fees" actually mean?

It means $0. Implementation coaching, data migration, sandbox environment, configuration, training, parallel payroll runs, and ongoing support are all included in your $4/employee/month subscription. There is no separate implementation invoice.

Do we get a dedicated implementation contact?

Yes. One coach is assigned to your account from kickoff. They learn your organization, configure alongside your team, and stay with you after go-live. You're not handed off to a support queue.

What if we want to start with just one module?

That's common. Island Luck started with Payroll and Timekeeping, then expanded. County of Renfrew started with HR and Recruiting. You can add suites whenever you're ready. Each is $4/employee/month independently.

Can we run Workzoom alongside our current system?

Yes. Parallel runs are part of the standard process. You run both systems simultaneously, compare results, and only cut over when you're confident the numbers match. This is especially important for payroll.

What happens after go-live?

Your coach stays with you. Support is included forever, not just for 90 days. When you add a new province, open a location, change your benefits plan, or hire 200 people, the same team that helped you go live helps you scale. No extra charge.

Which banks does Workzoom support for direct deposit?

Workzoom generates standard ACH files compatible with every major bank in the Caribbean and Canada. Scotiabank, RBC, and CIBC FirstCaribbean are supported across all territories they operate in. Country-specific banks including NCB and JN Bank in Jamaica, Republic Bank and First Citizens in Trinidad and Barbados, and all BACH-member banks in the Bahamas are also supported. Bank file configuration is completed during kickoff. Your coach confirms which banks your employees use, sets up the file format, and runs a test deposit before your first live payroll. Raise your bank at kickoff so there are no delays on pay day one.