Workzoom supports Federated Authentication using both SAML 2.0 and OpenID Connect (OIDC) protocols. These standards allow you to manage how users authenticate and sign in to Workzoom, enabling seamless Single Sign-On (SSO) and the enforcement of Multi-Factor Authentication (MFA) through your identity provider.

By integrating with your existing identity infrastructure, Workzoom helps streamline access management, improve security, and reduce password fatigue for your users.

SAML 2.0 Configuration

Workzoom supports SAML 2.0 for federated authentication with enterprise identity providers.

Requirements:

  • Identity Provider (IdP) metadata or endpoint URLs
  • X.509 certificate
  • Entity ID
  • Redirect URI (provided by Workzoom)

Configuration Steps:

  1. Configure a SAML 2.0 application in your IdP using Workzoom’s metadata or redirect URI.
  2. Share the IdP metadata and certificate with Workzoom via a support case.
  3. Workzoom will configure the SAML connection and enable federated login for your users.

OpenID Connect (OIDC) Configuration

Workzoom also supports OpenID Connect (OIDC), a modern identity protocol built on OAuth 2.0. OIDC is ideal for web and mobile applications and offers a lightweight, JSON-based authentication flow.

Requirements:

  • Client ID
  • Client Secret
  • Authorization Endpoint
  • Token Endpoint
  • Redirect URI (provided by Workzoom)

Configuration Steps:

  1. Register a new application in your identity provider using the Redirect URI provided by Workzoom.
  2. Configure scopes to include `openid`, `email`, and `profile`.
  3. Provide the Client ID, Client Secret, and endpoint URLs to Workzoom via a support case.
  4. Workzoom will securely store these credentials and enable OIDC-based authentication for your users.

Redirect URI Format

Workzoom will provide a protocol-specific Redirect URI during setup. This URI must be registered in your identity provider’s configuration to ensure proper redirection during authentication.

Need Help?

If you’re unsure which protocol to use or need assistance with configuration, please contact Workzoom Support. Our team will guide you through the setup process and ensure your authentication integration is secure and reliable.