A Familiar Process, Evolving Within a New Platform
At Driving Change Automotive Group, DCAG, employee engagement has always been a priority. For years, we have run regular surveys to stay connected with our teams, understand their experiences, and guide improvements across the organization. The process was familiar, reliable, and supported by a consistent structure of questions and reporting.
When we transitioned our HR, payroll, time, and performance management systems to Workzoom, it made sense to bring engagement surveys into the same platform. The goal was not to reinvent the process but to simplify and centralize it. We wanted a seamless experience that matched what we already had, while also creating space for future growth.
Making the Transition: Familiar Structure, New Opportunities
Workzoom worked closely with us to replicate the core survey structure we had developed over time. The categories, question formats, and reporting approach were preserved, providing a sense of continuity for both employees and managers. Surveys were made accessible through the Workzoom dashboard, offering a streamlined experience for participants.
Anonymity remained a key feature, allowing employees to share honest feedback in a safe environment. At the same time, Workzoom introduced new capabilities that added value to our process. These included the ability to run targeted surveys, display real-time response data, and support different levels of reporting visibility for leadership teams.
Collaboration that Delivered Value
Implementing the Workzoom survey platform provided a clear advantage by keeping all survey activity and reporting within one integrated system. Rather than managing responses or analytics through external tools such as Excel or third-party platforms, we were able to capture, analyze, and share results directly within Workzoom. This streamlined our process, improved data consistency, and enhanced confidence in the accuracy of our results.
Because DCAG’s reporting structure is uniquely complex, with multiple layers and cross-functional teams, some configuration was needed to align the survey setup with our organization. Workzoom collaborated closely with us to tailor the tool to these needs, ensuring that reporting relationships were accurately reflected and insights could be drawn at every level. This partnership not only resulted in a more precise survey process for DCAG but also demonstrated the flexibility and adaptability of the platform itself.
Meaningful Progress and a Strong Foundation
Building Together, With an Eye Toward the Future
At DCAG, we value open communication and steady progress. Our engagement survey process is not just about collecting data; it is about listening to our people and translating feedback into meaningful change.
The partnership with Workzoom has created a solid foundation, even as we continue to fine-tune the experience. We recognize that some components, including reporting visuals, data alignment, and manager assignment workflows, are still evolving. However, the progress made over the past year gives us confidence that we are moving in the right direction.
Workzoom has already made significant strides in building a more flexible, integrated survey platform. Their collaborative approach, responsiveness to feedback, and willingness to co-develop solutions have made a meaningful difference. We are optimistic about the improvements ahead and look forward to continuing this partnership to shape a solution that works even better for our teams.
Looking Ahead
As we prepare for our next engagement cycle, we do so with clearer expectations, a better understanding of the platform, and a shared commitment to continued growth. At DCAG, we are excited to see what the next year brings. Together with Workzoom, we are building a survey experience that not only captures team member voices but helps leaders turn insight into action, all within a system that supports the full employee lifecycle.