Workzoom’s Product Development team keeps our software in top working order and continuously optimizes the Workzoom experience to best serve our clients. This week we sat down with our Product Manager, Jennifer Escott, to learn what “PD” has been up to lately.
What does the Product Development team do on a daily basis?
“The PD team spends their days addressing Workzoom product challenges, making enhancements and working on special projects. Our team collaborates in an iterative way to meet their objectives so that Workzoom functionality fulfills the business needs we’ve targeted. The team often connects with the Client Success team on use cases so they can replicate the scenarios to improve the technology.”
How does Product Development add value to Workzoom?
“Product Development is responsible for keeping Workzoom awesome! We resolve Workzoom product challenges. We also are responsible for listening to the needs of our clients and prospects to make sure we’re meeting and exceeding their expectations. Our special projects also look ahead for what clients will be demanding from top-of-the-line software in the near future so Workzoom always stays ahead of the curve.”
How is Workzoom technically different from our competitors?
Workzoom’s biggest differentiator is that its been built from the ground up to be an end-to-end solution. Workzoom’s system architecture is highly agile which means code fixes are easier to correct, improvements and features are easier to roll out, and entire application has a uniform look and feel. There are no bolt-ons to the code or the user interface. This also means that our clients don’t have to shop around for a bunch of different solutions to solve all their pain points and then pay to integrate them. Workzoom can handle their whole employee lifecycle with one solution, one login, one SaaS agreement and one experience.”
As Workzoom’s Product Manager, what are you most proud of so far?
“I’m most proud of our team’s attitude – they are killing our core values! Everyone goes all-in with a positive, can-do mindset. We overcome challenges by getting uncomfortable and iterating. Everyone on the team is a team player and they’re always happy to lend a hand when and where it’s needed.”